Privacy Policy

    Effective Date: 17 August 2026  |  Last Updated: 17 August 2026

    WebsAir (“WebsAir,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit https://websair.com, submit an enquiry, interact with our advertisements, communicate with us or use our services.

    This policy applies to our website, landing pages, enquiry forms, Google Ads lead forms, social-media advertisements, email communications, WhatsApp communications, CRM systems and other digital services operated by WebsAir.

    1. Information We Collect

    Depending on how you interact with WebsAir, we may collect the following information:

    Information You Provide

    • Full name
    • Business or company name
    • Email address
    • Phone or WhatsApp number
    • City, state, country or business address
    • Service requirements
    • Project details, budget and preferred timeline
    • Messages submitted through contact or enquiry forms
    • Appointment or consultation details
    • Files, documents or images you voluntarily upload
    • Billing and transaction information when purchasing services
    • Any other information you choose to provide

    Information Collected Automatically

    When you use our website, certain technical information may be collected automatically, including:

    • Internet Protocol address
    • Browser and device type
    • Operating system
    • Approximate location
    • Referring website or advertisement
    • Pages visited and time spent on the website
    • Buttons, links and forms with which you interact
    • Campaign information and advertising identifiers
    • Google Click ID, GBRAID, WBRAID, UTM parameters or similar attribution information
    • Cookie and analytics information

    2. How We Collect Information

    We may collect personal information through:

    • Website contact and enquiry forms
    • CRM forms, funnels, calendars, surveys and chat widgets
    • Google Ads lead forms
    • Google Analytics and advertising technologies
    • Phone calls, WhatsApp, SMS and email
    • Social-media pages and advertisements
    • Appointment-booking forms
    • Quotations, contracts, invoices and payment processes
    • Direct communication with customers and prospective customers

    3. How We Use Your Information

    WebsAir may use your information to:

    • Respond to enquiries and requests
    • Provide quotations and consultations
    • Understand your project requirements
    • Deliver website design, software development, automation, SEO and marketing services
    • Create and manage customer accounts
    • Schedule appointments and follow-ups
    • Manage leads through our CRM and sales pipeline
    • Send requested information, proposals, invoices and service updates
    • Provide customer service and technical support
    • Send email, SMS or WhatsApp communications where permitted
    • Measure advertising and website performance
    • Identify the advertisement or campaign that generated an enquiry
    • Improve our website, services and customer experience
    • Detect fraud, abuse, security incidents or technical problems
    • Meet legal, regulatory, accounting and contractual requirements

    We will not use your personal information for purposes that are unrelated to those described in this policy without providing appropriate notice or obtaining consent where required.

    4. Advertising and Lead Forms

    WebsAir may advertise through Google, Meta and other digital platforms. When you submit information through an advertising lead form, the information you provide may be shared with WebsAir by the advertising platform.

    We may use this information to contact you regarding the service you requested, provide a quotation, schedule a consultation and add your enquiry to our customer relationship management system.

    Advertising platforms may independently collect information according to their own privacy policies. WebsAir does not control how those platforms process information independently of our business.

    5. CRM and Marketing Automation

    We may use customer relationship management and automation platforms to:

    • Store contact and enquiry information
    • Create and manage sales opportunities
    • Assign leads to team members
    • Schedule appointments
    • Record communications
    • Send follow-up emails, messages or reminders
    • Track the status and source of an enquiry
    • Measure whether an advertisement resulted in a qualified lead or customer

    Information stored in these systems is used only for legitimate business, customer-service, marketing and operational purposes.

    6. Cookies and Similar Technologies

    Our website and service providers may use cookies, pixels, tags, local storage and similar technologies. These technologies help us:

    • Keep the website functioning correctly
    • Understand how visitors use the website
    • Remember preferences
    • Measure advertising performance
    • Prevent fraud and improve security
    • Show more relevant advertisements
    • Attribute enquiries to particular campaigns

    You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality. Where legally required, we will request consent before using non-essential cookies.

    7. Analytics and Conversion Tracking

    We may use services such as Google Analytics, Google Ads conversion tracking, Meta Pixel and similar tools. These services may collect information about visits, interactions, devices and advertising referrals.

    We may send conversion events, such as a submitted form, booked appointment or qualified lead, to advertising platforms. Where applicable, information may be securely hashed or otherwise protected before being used for conversion measurement.

    These tools help us understand which advertisements and website pages produce useful enquiries and improve our marketing performance.

    8. Communication and Marketing Choices

    When you submit an enquiry, we may contact you by phone, email, SMS or WhatsApp regarding your request.

    We may also send relevant service information or follow-up communications where you have consented or where otherwise legally permitted. You may request that marketing communications stop at any time by:

    • Clicking an unsubscribe link in an email
    • Replying “STOP” where that option is available
    • Informing us through WhatsApp, email or phone
    • Submitting a request through our website contact page

    Stopping marketing messages will not prevent us from sending essential communications related to an active project, payment, contract or customer-support request.

    9. How We Share Information

    We do not sell or rent your personal information.

    We may share limited information with trusted service providers that help us operate our business, including:

    • Website hosting and domain providers
    • CRM and marketing-automation providers
    • Cloud-storage and software providers
    • Analytics and advertising platforms
    • Email, SMS, telephone and WhatsApp service providers
    • Payment gateways and accounting providers
    • Professional advisers, auditors or legal representatives
    • Contractors or team members working on your project

    These providers may access information only as necessary to perform their services or fulfil legitimate business requirements.

    We may also disclose information when required by law, court order, government authority or to protect our rights, users, systems and business from fraud, misuse or security threats.

    10. International Data Processing

    Some of our service providers may store or process information outside India. When information is transferred internationally, we take reasonable steps to use reputable providers and apply appropriate contractual, technical and organisational safeguards, subject to applicable law.

    11. Data Retention

    We retain personal information only for as long as reasonably necessary to:

    • Respond to an enquiry
    • Provide requested services
    • Maintain customer and project records
    • Complete contractual or payment obligations
    • Meet tax, accounting and legal requirements
    • Resolve disputes
    • Prevent fraud or misuse
    • Improve business operations

    Information that is no longer required may be deleted, anonymised or securely archived, unless continued retention is legally required.

    12. Data Security

    WebsAir uses reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, loss or destruction.

    However, no internet transmission, electronic communication or storage system can be guaranteed to be completely secure. Users should avoid sending sensitive information through unsecured channels unless it is necessary and an appropriate secure method is available.

    13. Your Privacy Rights

    Subject to applicable law, you may have the right to:

    • Ask what personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Request deletion of information that is no longer required
    • Withdraw consent for specific processing activities
    • Opt out of marketing communications
    • Request information about how your data is used
    • Raise a grievance or complaint
    • Nominate another person to exercise applicable rights where legally permitted

    To exercise these rights, contact WebsAir through the contact details or enquiry form available on our website. We may need to verify your identity before processing a request.

    Withdrawing consent will not affect processing already completed lawfully before the withdrawal. Certain information may still be retained where required for legal, contractual, security or record-keeping purposes.

    14. Children’s Privacy

    Our website and services are intended for businesses and persons aged 18 years or older. We do not knowingly collect personal information from children.

    If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

    15. Third-Party Websites

    Our website may contain links to third-party websites, social-media services, payment services or other platforms. WebsAir is not responsible for the privacy, security or content practices of external websites.

    We recommend reviewing the privacy policy of each third-party service before providing personal information.

    16. Payments

    When online payment options are available, payments may be processed by third-party payment gateways. WebsAir may receive transaction details such as payment status, amount, date and reference number.

    We do not intentionally store complete card numbers, CVV details, banking passwords or UPI PINs. Payment providers process such information according to their own privacy and security policies.

    17. Business Transfers

    If WebsAir undergoes a merger, acquisition, restructuring, sale or transfer of business assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality and legal requirements.

    18. Changes to This Privacy Policy

    We may update this Privacy Policy when our services, technologies, legal obligations or business practices change.

    The revised policy will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

    19. Contact WebsAir

    For privacy questions, correction or deletion requests, consent withdrawal, complaints or other concerns, please contact WebsAir through the contact page available at:

    When submitting a privacy request, please provide enough information for us to identify the relevant enquiry or customer record and respond appropriately.

    This covers India’s current data-protection framework, including notice, consent, access, correction, deletion, grievance and security principles reflected in the Digital Personal Data Protection Act and Rules published by MeitY.

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